In a global environment, you cannot rely on a single default configuration to be present for each user. Bandwidth, hardware infrastructures, network standards, and application versions can vary dramatically. Software configuration management and support can overwhelm IT functions.

Data Concepts Software Configuration Management services are designed to support your global enterprise.

Starting with a configuration audit, Data Concepts professionals work with your global teams to determine additional requirements and the means for tracking versions and future requests. Working with Data Concepts enables you to:

• Improve adoption and utilization among global users by responding to local configuration needs
• Coordinate and prioritize configuration requests by centralizing reviews and analyzing cost/benefit returns on each to focus efforts on areas with the greatest impact
• Reduce "hidden" R&D costs by managing these change requests in low cost centers in India and eliminating one-off development efforts in local markets

Data Concepts core Software Configuration Management services include:

• Configuration audits and needs analysis
• Version control
• Defect tracking
• Managing builds, including release builds
• Change management for releases